Increase customer retention, upsell and cross-sell
Augmented Revenue uses Sidetrade’s AI assistant, Aimie, to predict customer behavior and proactively take action to retain customers and grow sales to them. Aimie’s analyses real-time data to understand patterns of behavior, then makes recommendations to increase customer loyalty and to uncover additional sales opportunities. She uses Sidetrade’s proprietary algorithms to predict customer churn in the coming months.
Based on this insight, you can model revenue at risk from customers likely to leave you and take proactive steps to retain them. Augmented Revenue also predicts the best offer or action most to succeed in upsell and/or cross-sell to your existing customers. Automated communications with your customer base allows you and Aimie to tailor the right message and offer most likely to deepen your relationship with existing customers.
Benefits
- Anticipate buying intentions of your existing customers
- Predict new sales opportunities from current customers
- Proactively take action for customers at risk of leaving you
- Grow customer lifetime value
