Sidetrade for
Services:

Growing client value and collecting cash quickly

Success in the services sector is driven by utilisation, so maximising revenue, loyalty and lifetime value from existing clients is critical.

Getting prompt payment for services delivered is key, so automation and AI can cut payment delays and accelerate cash into the business.

Sidetrade is used across all services businesses from consulting and recruitment through to security, property and food services companies. It helps them achieve dependable revenue growth and cashflow.


Sidetrade’s Services Customers include…

Sidetrade manages your order-to-cash process by automating key tasks, and benchmarking how your customers pay against the wider industry. AI assistant Aimie proposes the most effective actions for setting credit terms, chasing payment and collecting cash rapidly.

Sophisticated automation and digital letters can be used to service the high volume of low value invoices. Overall this can accelerate cash flow and reduce credit risk.

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Benefits

  1. Professionalise your Credit Control team with technology
  2. Collect outstanding invoices faster and minimise bad debt
  3. Improve working capital
  4. Increase customer satisfaction through swifter dispute handling
  5. Break down barriers between operational and finance teams

Services firms will often have large numbers of clients and the use of Sidetrade’s sophisticated AI and machine learning will help understand your customer behavior. It predicts the actions most likely to succeed in reducing churn and increasing upsell and cross-sell.

Winning new customers in the services world can be expensive and time-consuming, so retaining and optimising existing customer revenue is critical to success.

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Benefits

  1. Analyse and predict how your clients are buying services from you and your competition
  2. Identify and exploit new opportunities in current client accounts
  3. Act quickly to prevent client accounts moving to the competition
  4. Increase client lifetime value