Sidetrade for
Retail

Growing share of customer wallet and collecting cash faster

The B2B retail sector has traditionally prioritized investments in eCommerce and other customer facing systems, but few retail organizations are focused on investing in AI and big data to gain insight into customer buying patterns and payment behavior.

Customer retention and satisfaction has become ever-more critical in a crowded market. The challenge for both customer sales and credit management teams is often managing the extremely high volume of customers, sales and invoices. Sidetrade’s technology can help with this.

Explore Sidetrade’s data: Retail

Sidetrade’s AI-powered Augmented Cash platform is built on rich and plentiful business data, gathered across all B2B industries and spanning over 21 years of transactions. Our AI, Aimie, is able to accurately predict payment behavior of your buyers and recommend collection strategies based on these industry insights. Here’s a breakdown of the data we’ve gathered for the retail sector:

$46BN

Value of B2B transactions

25M+

Payment experiences

220

Organizations using the Sidetrade platform

Sidetrade’s Retail Customers include…

Industry benefits

  1. Improve your Credit Control team’s professional standing
  2. Collect cash and minimize bad debt
  3. Expedite sales order and invoice processing
  4. Increase customer satisfaction through swifter dispute handling
  5. Eliminate barriers between finance, operational and customer teams

Augmented Cash

Sidetrade improves the Order-to-Cash process by automating key tasks, and benchmarking how your customers pay against the wider industry. AI assistant Aimie proposes the most effective actions for setting credit terms, chasing payment and collecting cash rapidly. Sophisticated automation and digital letters can be used to service customers digitally and manage the high volume, low value customers. Overall this can accelerate cash flow and reduce credit risk.