Viseo
and Sidetrade Augmented Cash: Excellence and innovation in customer experience.
We’ve been able to slash our DSO by five days in less than five months and we’ve reduced receivables owing by over 90 days in record time.
Viseo
VISEO is a global consulting firm with 2,000 employees working on 5 continents. It uses technology as a powerful lever of transformation and innovation to help its clients take advantage of digital opportunities, address new usages and compete with new players who change the rules of the game.
Challenges
- Cash flow is critical to a services company
- DSO / outstanding receivables were too high
- Multiple ERP and decision-making tools
- Lacked a single tool to share information between finance, sales, management, operations and project management
- Settling customer disputes was not easy due to lack of collaboration
“With Sidetrade Augmented Cash we can now share information effectively across teams, efficiently settle disputes and reduce receivables owing by over 90 days. We’ve been impressed with the speed of implementation, the quality of service and how quickly we were able to see results. We’ve seen real economies of scale and a genuine ROI – it’s been a game-changer for us!”
After implementing Sidetrade Augmented Cash, Viseo can now share info effectively across all teams, efficiently settle disputes and reduce receivables owing by over 90 days. It has re-energized their teams who find the collaboration aspects of the tool very refreshing. Around 30 collaborators use Sidetrade, with a plan to reach more with mobile app and use other modules including SPi.
Viseo also plans to roll out Aimie and the AI capabilities of Sidetrade. They were impressed with the speed of implementation, the quality of service and how quickly they could see results. After some years they’ve seen real economies of scale and a genuine return on investment. Their CFO believes it has been a gamechanger for the company.