Meet Aimie: Unrivaled Generative AI in O2C Optimization
Aimie is Sidetrade’s order-to-cash AI expert, trained on the largest order-to-cash data lake, seamlessly embedded throughout the entire order-to-cash process. Aimie functions as a vital member of the team for Sidetrade customers, using generative AI to create email responses, provide collection summaries, analyze payment data, and continuously learn from Sidetrade’s vast network of millions of buyers. This collaborative activity empowers Aimie to uncover crucial insights and craft tailored prescriptive recommendations to meet the unique needs of each Sidetrade customer, transforming their order-to-cash operations.
Unlock the true potential of your finance team.
Aimie’s Unique Difference:
Trained Exclusively on Order-to-Cash Data
Fueled by the World’s Largest Order-to-Cash Data Lake
For AI to truly excel, it requires extensive training on relevant, domain-specific data. This unparalleled volume ensures that every recommendation made by Aimie is backed by unmatched expertise.
Proprietary Open Source LLM Ecosystem
Sidetrade’s data lake, hosted on a private cloud, exclusively houses order-to-cash financial data. This unique setup allows Sidetrade to customize and train its AI models specifically for order-to-cash, ensuring unrivaled accuracy and effectiveness.
Aimie’s Skills
Generative AI
Create Insightful Summaries in Seconds
By analyzing previous communications, Aimie swiftly offers crucial insights such as level of urgency and customer sentiment, even in your preferred language, resulting in increased productivity and faster resolutions.
Auto-generate Optimized Responses
Reduce the time it takes to create customer communications and supercharge your team’s productivity. Aimie generates responses to inquiries and disputes most likely to result in effective outcomes.
Gain Financial Report Clarity Instantly
Instead of switching between screens or having to export and manipulate data manually, Aimie instantly delivers concise summaries of financial reports. Financial leaders receive a comprehensive view of buyers’ financial standing, portfolio dynamics, and areas needing urgent attention.
Hyper-automation
Tailored Dunning Actions
Aimie generates personalized dunning actions tailored to the unique needs of each customer.
Workload Optimization
Balancing the workload of cash collection teams, Aimie presents the most efficient daily actions.
Dynamic Buyer Segmentation
By dynamically segmenting buyers, Aimie recommends collection tactics with the highest likelihood of success.
Seamless Case Management
Aimie automatically routes and assigns customer case emails internally, expediting decision-making with data-driven insights.
Strategic, Unmatched Insights
Buyer Behavior Insights
Proactively manage customer relationships by understanding payment behaviors, vendor preferences, and dispute tendencies.
Proven Strategies that Increase Cash Flow
Unlock strategies to boost cash conversion rates while reducing wasted dunning actions.
Real-Time Activity Alerts
Stay ahead with instant alerts notifying your team of buyer behavior changes across Sidetrade’s network.
Industry Peer Vendor Benchmark
Leverage insights from Sidetrade’s real-time data lake to confidently benchmark order-to-cash performance against industry peers.
Data Security, Governance, & Privacy
Programmed by Sidetrade’s best in class engineers and data scientists, Aimie is bound by four guiding principles:
Transparency – Decision-making criteria are defined and publicly available to users
Clarity – Procedures and recommendations are clearly explained to users
Accuracy – Procedures are frequently reviewed and are applied exactly as described
Objectivity – Data reflects reality; predictive models are constantly tested and improved