SIDETRADE SUB-PROCESSORS LIST
Authorized sub-processors for Sidetrade services
We welcome you to SIDETRADE’s authorized sub-processors webpage where we maintain our list of sub-processors including our affiliated companies involved in the provision of the Sidetrade Services and processing our customers’ personal data.
Sidetrade will make updates to the subprocessor list via this webpage. Below are two options for subscribing to updates to the subprocessor lists at https://www.sidetrade.com/sidetrade-sub-processors-list/feed/?withoutcomments=1 :
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AUGMENTED CASH/REVENUE
| Sub-processor Name | Purpose/Services | Location |
|---|---|---|
| Docaposte | Sidepaperless Letters | Ivry-sur-Seine, France |
| Sidetrade UK Limited (Affiliated Company) | Support, Maintenance, Implementation and training | London, United Kingdom |
| Opportunity SAS | SMS Shipping | Paris, France |
| Bright Target Ltd (Affiliated Company) | Support, Maintenance, Implementation and training | Birmingham, United Kingdom |
| DOCEBO France SAS | Training & documentation platform | Servers located in Ireland |
CASH APPLICATION
| Sub-processor Name | Purpose/Services | Location |
|---|---|---|
| Sidetrade UK Limited (Affiliated Company) | Support, Maintenance, Implementation and training | London, United Kingdom |
| Bright Target Ltd (Affiliated Company) | Support, Maintenance, Implementation and training | Birmingham, United Kingdom |
| Sidetrade Canada Ltd | Support, Maintenance, Implementation and training | Calgary, Canada |
| TWILIO Data Protection Addendum | Twilio | Cash Application (Remittance e-mails parsing). Used by Sidetrade to parse remittance emails content transferred by Customer to Sidetrade | Servers located in USA |
| ABBYY Terms of Service – ABBYY Cloud Solutions – Universal DPA with GDPR Addendum | Cash Application (Optical Character Recognition (OCR) of Remittance e-mail content). Used by Sidetrade to scan and identify content of remittance emails transferred by Customer to Sidetrade | Servers located in Netherlands |
| Digital Ocean Legal – Data Processing Agreement (digitalocean.com) | Hosting (ETL layer that manages the transformation of customer-specific and third-party bank formats into formats supported by the Sidetrade Cash application.) | Servers located in Frankfurt (Germany)for the Customers based in Europe & Toronto (Canada) for the Customers based in Americas |
| Amazon Web Services AWS Privacy (amazon.com) | Hosting (back-up) (ETL layer that manages the transformation of customer-specific and third-party bank formats into formats supported by the Sidetrade Cash application.) | Servers located in Frankfurt (Germany) |
CREDIT RISK EXPERT
| Sub-processor Name | Purpose/Services | Location |
|---|---|---|
| Sidetrade UK Limited (Affiliated Company) | Support, Maintenance, Implementation and training | London, United Kingdom |
| Bright Target Ltd (Affiliated Company) | Support, Maintenance, Implementation and training | Birmingham, United Kingdom |
| Sidetrade Canada Ltd | Support, Maintenance, Implementation and training | Calgary, Canada |
| Microsoft Azure https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA | Credit Risk Expert – Hosting | San Antonio, TX (primary server), USA; Chicago, IL USA (back-up) |
| Cognizant Technology Solutions | Credit Risk Expert – Hosting – Azure Managed Service Provider | Tulsa, OK USA |
| Marcorp IT Professionals | Credit Risk Expert – Support, Maintenance, Implementation | Cape Town, South Africa |
| Mongo DB https://www.mongodb.com/legal/dpa | Credit Risk Expert – Online Credit database management | Data in Azure in San Antonio, TX USA |
AUGMENTED INVOICE
| Sub-processor Name | Purpose/Services | Location |
|---|---|---|
| Amalto Technologies Corporation (Affiliated Company) | Support, Maintenance, Implementation and training | USA only for the Customers based in Americas |
| Sidetrade UK Limited (Affiliated Company) | Support, Maintenance, Implementation and training | Londres, United Kingdom |
| Bright Target Ltd (Affiliated Company) | Support, Maintenance, Implementation and training | Birmingham, United Kingdom |
| Sidetrade Canada Ltd | Support, Maintenance, Implementation and training | Calgary, Canada |
| Digital Ocean Legal – Data Processing Agreement (digitalocean.com) | Hosting | Servers located in Frankfurt (Germany)for the Customers based in Europe & Toronto (Canada) for the Customers based in Americas |
| Amazon Web Services AWS Privacy (amazon.com) | Hosting (back-up) | Servers located in Frankfurt (Germany) |
| DOCEBO France SAS Docebo – Data Processing Addendums | Training & documentation platform | Servers located in Ireland |
| DOCUSEND | Mailing Services in the US | Servers located in the US |
| AIIM | Paper mailing services | Servers in Canada |
| MAILJET https://www.mailjet.com/legal/dpa/ | Global e-mail Services | Servers located in Germany & Belgium |
| ABBYY Terms of Service – ABBYY Cloud Solutions – Universal DPA with GDPR Addendum | (Optical Character Recognition (OCR) | Servers located in Netherlands |
BUSINESS PROCESS OUTSOURCING
| Sub-processor Name | Purpose/Services | Location |
|---|---|---|
| Sidetrade SA | Business Process Outsourcing | France |
| Sidetrade UK Limited (Affiliated Company) | Business Process Outsourcing | London, United Kingdom |
| Ino Telecom SAS | Telephone call handling | France, Germany |
| Bright Target Ltd (Affiliated Company) | Business Process Outsourcing | Birmingham, United Kingdom |
IF YOU NEED MORE INFORMATION ABOUT A SUB-PROCESSOR.
For any additional information concerning SIDETRADE’s data processing practices or sub processors, please check your Data Processing Addendum or send an email to privacy@ sidetrade.com identifying the sub-processor and the requested information.
IF YOU WANT TO OBJECT TO A SUB-PROCESSOR
A customer (Data Controller) my object to SIDETRADE use of a specific sub-processor in accordance with the terms of the Data Processing Addendum governing the relations between the parties. Such objection may be sent by letter with acknowledgement of receipt within fifteen (15) days after receipt of the notification with the detailed reasons of the objection at the following address:
Sidetrade Privacy Team
114, rue Gallieni
92100 Boulogne-Billancourt
France
Objections must be based on legitimate data protection grounds in accordance with the terms of the Data Processing Addendum.