SIDETRADE SUB-PROCESSORS LIST

 

Authorized sub-processors for Sidetrade services

We welcome you to SIDETRADE’s authorized sub-processors webpage where we maintain our list of sub-processors including our affiliated companies involved in the provision of the Sidetrade Services and processing our customers’ personal data.

AUGMENTED CASH/REVENUE

Sub-processor NamePurpose/ServicesLocation
DocapostSidepaperless LettersIvry-sur-Seine, France
Sidetrade UK Limited 
(Affiliated Company)
Support, Maintenance, Implementation and training
London, United Kingdom
Opportunity SASSMS ShippingParis, France
Bright Target Ltd
(Affiliated Company)
Support, Maintenance, Implementation and trainingBirmingham, United Kingdom
DOCEBO France SAS
Docebo – Data Processing Addendums
Training & documentation platformServers located in Ireland
TWILIO
Data Protection Addendum | Twilio
Cash Application ( Remittance e-mails parsing). Used by Sidetrade to parse remittance emails content transferred by Customer to SidetradeServers located in USA
ABBYY
Terms of Service – ABBYY Cloud Solutions – Universal DPA with GDPR Addendum
Cash Application (Optical Character Recognition (OCR) of Remittance e-mail content). Used by Sidetrade to scan and identify content of remittance emails transferred by Customer to SidetradeServers located in Netherlands

SUBSCRIBE TO UPDATES TO THE AUGMENTED CASH/REVENUE SUB-PROCESSORS LISTS.

Sidetrade will make updates to the subprocessor list via this website. Below are two options for subscribing to updates to the subprocessor lists at https://www.sidetrade.com/sidetrade-sub-processors-list/feed/?withoutcomments=1 :
Add an RSS reader extension to your browser (ChromeFirefox)
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Augmented Invoice

Sub-processor NamePurpose/ServicesLocation
Amalto Technologies Corporation
(Affiliated Company)
Support, Maintenance, Implementation and training USA only for the Customers based in Americas
Sidetrade UK Limited 
(Affiliated Company)
Support, Maintenance, Implementation and trainingLondres, United Kingdom
Bright Target Ltd
(Affiliated Company)
Support, Maintenance, Implementation and trainingBirmingham, United Kingdom
Digital Ocean
Legal – Data Processing Agreement (digitalocean.com)
HostingServers located in Frankfurt (Germany)for the Customers based in Europe & Toronto (Canada) for the Customers based in Americas
Amazon Web Services
AWS Privacy (amazon.com)
Hosting (back-up)Servers located in Frankfurt (Germany)
DOCEBO France SAS
Docebo – Data Processing Addendums
Training & documentation platformServers located in Ireland

SUBSCRIBE TO UPDATES TO THE AUGMENTED INVOICE SUB-PROCESSORS LIST.

Sidetrade will make updates to the subprocessor list via this website. Below are two options for subscribing to updates to the subprocessor lists at https://www.sidetrade.com/sidetrade-sub-processors-list/feed/?withoutcomments=1 :
Add an RSS reader extension to your browser (ChromeFirefox)
Enable via Outlook on a PC

BUSINESS PROCESS OUTSOURCING

Sub-processor NamePurpose/ServicesLocation
Sidetrade SABusiness Process OutsourcingFrance
Sidetrade UK Limited 
(Affiliated Company)
Business Process Outsourcing
London, United Kingdom
Ino Telecom SASTelephone call handlingFrance, Germany
Bright Target Ltd
(Affiliated Company)
Business Process Outsourcing Birmingham, United Kingdom

SUBSCRIBE TO UPDATES TO THE BUSINESS PROCESS OUTSOURCING SUB-PROCESSORS LIST.

Sidetrade will make updates to the subprocessor list via this website. Below are two options for subscribing to updates to the subprocessor lists at https://www.sidetrade.com/sidetrade-sub-processors-list/feed/?withoutcomments=1 :
Add an RSS reader extension to your browser (ChromeFirefox)
Enable via Outlook on a PC

IF YOU NEED MORE INFORMATION ABOUT A SUB-PROCESSOR.

For any additional information concerning SIDETRADE’s data processing practices or sub processors, please check your Data Processing Addendum or send an email to privacy@ sidetrade.com identifying the sub-processor and the requested information.

IF YOU WANT TO OBJECT TO A SUB-PROCESSOR

A customer (Data Controller) my object to SIDETRADE use of a specific sub-processor in accordance with the terms of the Data Processing Addendum governing the relations between the parties. Such objection may be sent by letter with acknowledgement of receipt within fifteen (15) days after receipt of the notification with the detailed reasons of the objection at the following address:

Sidetrade Privacy Team
114, rue Gallieni
92100 Boulogne-Billancourt
France

Objections must be based on legitimate data protection grounds in accordance with the terms of the Data Processing Addendum.