Sidetrade announced the deployment of its artificial intelligence, Aimie, at Sodexo, a global leader in food services and facilities management. Aimie is an autonomous AI agent dedicated to the finance function, designed to optimize accounts receivable strategies, autonomously act on outstanding invoices, and support payment reconciliation.
Leveraging eight Aimie agents, Sodexo is introducing new AI capabilities into its billing and cash collection processes. The solution enhances collection actions, improves prioritization of customer interactions, and streamlines payment tracking, contributing to greater operational efficiency and improved service quality.
Purpose-built for corporate finance and powered by Sidetrade’s Data Lake, Aimie delivers contextual intelligence to every interaction, from purchase order through to payment allocation, through:
- Calls tailored to each customer’s profile and history;
- Continuous learning of payment behaviors to personalize conversations in real time;
- Native integration with the Sidetrade O2C Intelligence platform, automatically updating collection strategies.
Aimie frees finance teams to focus on higher-value activities, in particular analysis and customer relationship management.
Sodexo joins a growing number of large enterprises leveraging artificial intelligence to strengthen their financial operations, a priority that is both operational and strategic.