Delivering intelligence for shared service centers

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How to drive your Shared Service Centres transformation with AI

AI-enabled Shared Service Centers Offer Greater Efficiencies and Improve Profits for Their Customers

It’s estimated that more than 50% of global companies have either already consolidated their finance and accounting functions within a Shared Service Center (SSC) or are considering doing so. Designed to capitalize on economies of scale and drive down costs, SSCs are typically used by businesses looking to do more for less. By some estimates, SSCs can deliver productivity increases of 5% or more, year-on-year. Yet, while this might sound like a panacea for efficiency, it is a trend which simply isn’t sustainable unless SSCs make substantial changes to their business models.

Shared services have been centralizing, standardizing and automating for decades. As many have achieved efficient organizational structures, and have reaped benefits from less labour arbitrage, some are starting to see savings plateau.

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You might also be interested in watching our on-demand webinar on the topic of “5 ways AI transform shared services”