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SIDETRADE’S EXECUTIVE TEAM

Entrepreneurs, innovators, and builders. For 26 years, Sidetrade’s leadership team has been shaping a profitable and growing AI company.

  • Olivier Novasque

    Olivier Novasque

    Founder and CEO

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    Olivier Novasque

    Olivier Novasque

    Founder and CEO

    A TBS business school graduate with sales experience (Bouygues Group, GE Capital), Olivier founded Sidetrade in 2000 and has been making a mark on the SaaS industry ever since with a market strategy that defies expectations.

    As a charismatic leader, his sense of innovation has transformed the O2C landscape and established Sidetrade as a leader. But Olivier’s impact doesn’t stop there, as he supports new generations of tech entrepreneurs through the Seed4soft fund.

    His Challenges

    • Establish Order-to-Cash Intelligence as a category and Sidetrade as its leader
    • Make human-agent collaboration the operational standard at Sidetrade
    • Build an AI-native company where profitable growth and value creation reinforce each other

    His Motto

    Be the sine qua non AI platform for tomorrow’s customer journey.

    His favorite quotation

    Vision without execution is hallucination.
    Thomas Edison
  • Carole Benichou

    Carole Benichou

    Chief of staff

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    Carole Benichou

    Carole Benichou

    Chief of staff

    An ESCP business school graduate with two decades of experience in market strategy at Procter & Gamble and Microsoft, Carole maximizes business development, spearheads global alliances and plays a key role in M&A. Through data analysis, she fine-tunes decision-making and strengthens our competitiveness, acting as a driving force behind the Fusion 100 plan. Her appointment underscores Sidetrade’s ambitions to accelerate its growth.

    Her Challenges

    • Drive accelerated revenue growth
    • Balance strategic initiatives and go-to-market operations
    • Maintain flexibility and adaptability

    Her motto

    Strategize. Execute. Excel. Repeat

    Her favorite quotation

    Growth and comfort do not coexist
    Ginni Rometty
  • Claire Daniaux

    Claire Daniaux

    Chief Growth and Marketing Officer

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    Claire Daniaux

    Claire Daniaux

    Chief Growth and Marketing Officer

    Claire is a strategic revenue marketing leader with over two decades of experience across Europe and the US. Specializing in transforming global marketing organizations into growth engines, she leads Sidetrade’s Go-to-Market strategy as the company enters its next phase of expansion. As Chief Growth Marketing Officer, Claire leverages data to achieve tangible business results, with a consistent focus on exceeding pipeline targets.

    Her Challenges

    • Establish O2C Intelligence as a new category standard, replacing legacy Order-to-Cash software
    • Increase both the speed and quality of sales pipeline through targeted lead generation
    • Build a consistent narrative across North America and Europe

    Her motto

    Listen first, then think, then speak.

    Her favorite quotation

    There is nothing impossible to him who will try.
    Alexander the Great
  • Christelle Dhrif

    Christelle Dhrif

    Chief Communications Officer

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    Christelle Dhrif

    Christelle Dhrif

    Chief Communications Officer

    A graduate of UPMC university, with ten years of experience in capital markets, and twenty years in SaaS, Christelle leads Sidetrade’s internal and external communications, including investor relations and CSR. A true agency at the service of reputation management, turning Sidetraders into brand ambassadors, promoting unity and strategic alignment, and amplifying our influence on a global scale.

    Her Challenges

    • Show how Sidetrade’s Innovation and business expertise make it the market leader
    • Build and develop a communications and public relations function for a rapidly scaling firm
    • Drive internal engagement and external relations with key audiences

    Her motto

    Where creativity leads, influence follows.

    Her favorite quotation

    Advertising is saying you’re good. PR is getting someone else to say you’re good.
    Jean-Louis Gassé
  • Frédéric Dupont-Aldiolan

    Frédéric Dupont-Aldiolan

    Chief Human Ressources Officer

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    Frédéric Dupont-Aldiolan

    Frédéric Dupont-Aldiolan

    Chief Human Ressources Officer

    Frédéric transitions from operations to HR. After 18 years as Chief Services Officer at Sidetrade, he leads Human Resources from 2026 with a mandate to realign the company’s capabilities to deliver on the O2C Intelligence 2030 plan. An expert in international deployments now focused on the talent required to execute them. Sidetrade’s AI transformation will be driven through HR before being reflected in the product.

    His Challenges

    • Train every employee to work with AI agents
    • Redesign roles within a hybrid human-machine operating model
    • Build the organizational foundations required to sustain the O2C Intelligence 2030 plan

    His Motto

    Unlearn. Rebuild. Reimagine.

    His favorite quotation

    We make a living by what we get, but we make a life by what we give.
    Winston Churchill
  • Axelle de Faÿ

    Axelle de Faÿ

    Chief Customer Experience Officer

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    Axelle de Faÿ

    Axelle de Faÿ

    Chief Customer Experience Officer

    After 10 years at Salesforce, where she led Customer Success for Southern Europe and then oversaw AI deployments across EMEA, Axelle de Faÿ joins the group as Chief Customer Experience Officer. Her mandate is to unify three historically separate functions, Professional Services, Customer Success, and Support, under an AI-augmented organization. She brings deep operational expertise, having structured these same functions at Sidetrade over 13 years

    Her Challenges

    • Connect every customer to AI agents across the O2C cycle
    • Deliver measurable outcomes at every stage of the customer lifecycle, enabled by AI agents
    • Establish a single, intelligence-driven standard for customer experience

    Her motto

    Build it right. Build it once. Make it matter.

    Her favorite quotation

    The measure of intelligence is the ability to change.
    Albert Einstein
  • Rob Harvey

    Rob Harvey

    Chief Product Officer

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    Rob Harvey

    Rob Harvey

    Chief Product Officer

    With solid experience in B2B credit management (Accenture and Verizon), Rob fronts Sidetrade’s product strategy, as well as client co-innovation and relationships with tech analysts. Involved in decisions on acquisitions and AI investments, his collaboration with Chief Technology Officer Mark Sheldon converts market trends into solutions, consolidating our leader status and creating value for Sidetrade and its clients.

    His Challenges

    • Transform O2C Intelligence from a platform into a leading and must-have product in the market
    • Leverage client co-innovation to sustain a durable product edge for Aimie and our AI-native solutions
    • Operationalize an agentic model that makes Sidetrade an “agent-first” company

    His Motto

    You only get out what you put in; don’t expect more until you do more.

    His favorite quotation

    Products don’t fail because of bad features. They fail because no one cares enough to use them.
    Reid Hoffman, Co-Founder of LinkedIn
  • Philippe Gangneux

    Philippe Gangneux

    Chief Financial Officer

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    Philippe Gangneux

    Philippe Gangneux

    Chief Financial Officer

    Graduate from ISG, ESCLA business school, Paris, and Harvard business school, with thirty years’ experience in corporate finance at fast-growing international software vendors (such as SAP BusinessObjects), Philippe leads Sidetrade’s growth, maintains the optimization of financial resources, and directs M&A operations. As Corporate Social Responsibility ambassador, he ensures both the Group’s financial and non-financial soundness.

    His Challenges

    • Provide Management with financial vision and keep strategic projects on track
    • Anticipate and structure growth while ensuring the financial health of the business
    • Track performance to optimize operations and create greater value

    His Motto

    In Finance, we must see data as an asset, and never underestimate its importance.

    His favorite quotation

    What gets measured gets managed.
    Peter Drucker
  • Mark Sheldon

    Mark Sheldon

    Chief Technology Officer

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    Mark Sheldon

    Mark Sheldon

    Chief Technology Officer

    Graduating with honors from Nottingham Trent University, with twenty years of experience in AI and co-founder of BrightTarget, which was incorporated into Sidetrade, Mark leads R&D, data science and IT. His leadership and pragmatism position Sidetrade well ahead of its competitors. Engaged in external growth operations and working in tandem with Rob Harvey, he fosters a culture of innovation and technological excellence.

    His Challenges

    • Guarantee an agile, scalable and international R&D organization
    • Anticipate technological evolutions in AI to stay at the forefront of innovation
    • Collaborate with product teams to ensure proper execution of roadmaps, from design to production

    His Motto

    On a mission to build both a product that sells itself and a team that can pull it off

    His favorite quotation

    Genius is one percent inspiration, ninety-nine percent perspiration
    Thomas Edison
  • Emmanuel Thiriez

    Emmanuel Thiriez

    Chief Customer Officer

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    Emmanuel Thiriez

    Emmanuel Thiriez

    Chief Customer Officer

    Graduate from CentraleSupélec and HEC business school, Paris, beginning his career in strategy consulting and distribution, followed by twenty years of entrepreneurship in SaaS solutions for businesses (including Amalto, since acquired by Sidetrade), Emmanuel is at the heart of the ongoing enhancement of customer satisfaction. He energizes growth, collaborating with all departments to expand Sidetrade’s global footprint.

    His Challenges

    • Be close to customers, listen to them, get their feedback and inputs
    • Work with all internal teams, in particular Products, R&D and Professional Services, to keep reinforcing the customer-centric culture
    • Make sure customers are so satisfied they become Sidetrade advocates

    His Motto

    Relentlessly exceed expectations

    His favorite quotation

    If you keep thinking about what you want to do or what you hope will happen, you don’t do it, and it won’t happen.
    Desiderius Erasmus
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