--- title: "Case studies" id: "815" type: "page" slug: "case-studies" published_at: "2020-04-25T17:37:42+00:00" modified_at: "2026-05-19T09:50:20+00:00" url: "https://www.sidetrade.com/case-studies/" markdown_url: "https://www.sidetrade.com/case-studies.md" excerpt: "Customer Case StudiesThousands of businesses around the world choose Sidetrade to secure and accelerate cash flow generation.SEE MORE SIDETRADE CUSTOMERS Rapid growth and new monetization models increased the scale and complexity of Insight’s Order-to-Cash operations. To meet these challenges, Insight..." taxonomy_language: - "English" taxonomy_post_translations: - "pll_6185362e277f8" --- - [O2C Intelligence](/) - [[Column]](#) - [O2C AGENTS](https://www.sidetrade.com/core-platform/aimie-agent/) - [Aimie Agents](https://www.sidetrade.com/core-platform/aimie-agent/#aimie-agents) - [Customer Agents](https://www.sidetrade.com/core-platform/aimie-agent/#customer-agents) - [Agent Builder Studio](https://www.sidetrade.com/core-platform/agent-builder-studio/) - [--separator--](#) - [O2C Apps](https://www.sidetrade.com/core-platform/o2c-apps/) - [Credit Risk Expert](https://www.sidetrade.com/core-platform/o2c-apps/credit-risk-expert/) - [Order and E-Invoicing](https://www.sidetrade.com/core-platform/o2c-apps/order-and-e-invoicing/) - [Augmented Collection](https://www.sidetrade.com/core-platform/o2c-apps/augmented-collection/) - [Digital Case](https://www.sidetrade.com/core-platform/o2c-apps/digital-case/) - [Cash App](https://www.sidetrade.com/core-platform/o2c-apps/cash-app/) - [Deductions and Claims](https://www.sidetrade.com/core-platform/o2c-apps/deductions-and-claims/) - [Customer Experience Center](https://www.sidetrade.com/core-platform/o2c-apps/customer-experience-center/) - [Analytics](https://www.sidetrade.com/core-platform/o2c-apps/analytics/) - [[Column]](#) - [Aimie IQ](https://www.sidetrade.com/core-platform/aimie-iq/) - [Conversational Engagement](https://www.sidetrade.com/core-platform/aimie-iq/) - [-- separator --](#) - [Technology](https://www.sidetrade.com/core-platform/) - [Core platform](https://www.sidetrade.com/core-platform/) - [Intelligence Foundation](https://www.sidetrade.com/core-platform/intelligence-foundation/) - [O2C Execution Layer](https://www.sidetrade.com/core-platform/o2c-execution-layer/) - [Arrange a demo](https://www.sidetrade.com/sidetrade-demos/?fid=4235) - [[Column]](#) - [O2C Data Lake](https://datalake.sidetrade.com/) - [Real-time, predictive payment intelligence](https://datalake.sidetrade.com/) [Industries](#) - [Construction & Mining](https://www.sidetrade.com/industries/construction-mining/) - [CPG](https://www.sidetrade.com/industries/cpg/) - [Financial Services](https://www.sidetrade.com/industries/financial-services/) - [ICT](https://www.sidetrade.com/industries/ict/) - [Life Sciences](https://www.sidetrade.com/industries/life-sciences/) - [Manufacturing](https://www.sidetrade.com/industries/manufacturing/) - [Retail](https://www.sidetrade.com/industries/retail/) - [Services](https://www.sidetrade.com/industries/services/) - [Transport & Logistics](https://www.sidetrade.com/industries/transport-logistics/) - [Utilities & Environment](https://www.sidetrade.com/industries/utilities-environment/) [Customers](https://www.sidetrade.com/case-studies/) - [Who we work with](https://www.sidetrade.com/customers/) - [Case studies](https://www.sidetrade.com/case-studies/) [Resources](https://www.sidetrade.com/resources/) - [Whitepapers](https://www.sidetrade.com/resources/whitepapers/) - [Brochures](https://www.sidetrade.com/resources/brochures/) - [Webinars](https://www.sidetrade.com/resources/webinars/) - [Videos](https://www.sidetrade.com/resources/videos/) - [Training and Certification](https://www.sidetrade.com/resources/certification/) [Blog](https://www.sidetrade.com/blog/) [Company](https://www.sidetrade.com/company/about-us/) - [About Us](https://www.sidetrade.com/company/about-us/) - [CSR](https://www.sidetrade.com/company/csr/) - [Leadership](https://www.sidetrade.com/company/leadership/) - [News](https://www.sidetrade.com/company/news/) - [Careers](https://www.sidetrade.com/company/careers/) - [Investors](https://www.sidetrade.com/company/investors/) - [Contact](https://www.sidetrade.com/contact-us/) [en](https://www.sidetrade.com/case-studies/) [fr](https://www.sidetrade.fr/temoignages-clients/) [de](https://www.sidetrade.de/kunden-case-studys/) - [https://www.youtube.com/user/SIDETRADE92/featured](https://www.youtube.com/user/SIDETRADE92/featured) - [https://twitter.com/Sidetrade](https://twitter.com/Sidetrade) - [https://www.linkedin.com/company/sidetrade/](https://www.linkedin.com/company/sidetrade/) - [https://sidetrade-tech-hub.medium.com/](https://sidetrade-tech-hub.medium.com/) # Customer Case Studies Thousands of businesses around the world choose Sidetrade to secure and accelerate cash flow generation. [SEE MORE SIDETRADE CUSTOMERS](/customers/) **Rapid growth and new monetization models increased the scale and complexity of Insight’s Order-to-Cash operations. To meet these challenges, Insight needed to upgrade from the on-premise solution.** > *Sidetrade and the technology it provides give us scale regardless of how fast we grow. We can see a significant transformation in our business. The AI has really given us a new light and a new way of doing things*. > **— > Adam Montero, director of Finance** [Full case study](https://go.sidetrade.com/rs/644-KII-388/images/Sidetrade_Case_Study_United_Site_Services_Augmented_Collections_FY26_Q1_EN.pdf?version=0&utm_source=website&utm_medium=web&utm_campaign=USS-CS) **The finance team accelerated cash and reduced aging with Sidetrade’s Augmented Collection and Digital Case.** > *By strengthening our data and processes first, we’ve > applied AI in a way that improves focus, consistency, and responsiveness. The next phase is governed autonomy—using agentic capabilities to execute defined actions at scale, with the right oversight—so teams redirect time to higher value decisions and customer outcomes.* > **— Carolyn Etress, Director Accounts Receivable** [Full case study](https://go.sidetrade.com/rs/644-KII-388/images/Sidetrade_Case_Study_United_Site_Services_Augmented_Collections_FY26_Q1_EN.pdf?version=0&utm_source=website&utm_medium=web&utm_campaign=USS-CS) **From co-innovation to financial impact: How AI enabled Manpower France to halve payment delays, unlock cash, and embed a cash culture.** > *With Sidetrade, we have gained in efficiency and transformed our receivables management. The power of the solution enables us to optimize our cash collection actions. This has strengthened our Cash Culture as well as the collaboration between the Sales teams, Support functions and Finance.* > **— Laurent Bueno, Credit Director Manpower France** [Full case study](https://go.sidetrade.com/FY25-EN-Customer-Success-Story-Manpower-France.html?utm_source=other&utm_medium=website&utm_campaign=Client%20Testimonial) ****Standardized Global Collections and Enhanced Cash Flow Visibility with Sidetrade**** > ***Technology isn’t a silver bullet. It’s important, but it only works if we keep the human in the loop and pay attention to change management.*** > ****— *Chris Gunning, Global Enablement Lead, FinOps, NielsenIQ***** [Full Case Study](https://go.sidetrade.com/NIQ-Testimonial-Optimizing-Working-Capital.html?utm_source=other&utm_medium=website&utm_campaign=Client%20Testimonial) **€7.7M in cash generated and a 9-day DSO reduction in 12 months thanks to Sidetrade** > **With Sidetrade, we have transformed the management of our accounts receivable. The AI Aimie enables us to optimize the collections process and gain visibility over our cash flow, while complying with the Sapin law and the specific regulations of the advertising industry. > **Jean-Marc Martin, CFO, FranceTV Publicité**** [Full case study](https://go.sidetrade.com/FY25-EN-Success-Story-FranceTV.html?utm_source=other&utm_medium=website&utm_campaign=Client%20Testimonial) AI at the Heart of a Strategic Partnership to Optimize Cash Flow > **Thanks to Sidetrade’s solution, we have achieved excellent results. We successfully deployed the solution in just six months, significantly improved our DSO, and optimized our collections process. Building on these successes, we have decided to expand this collaboration internationally to further accelerate our transformation and optimize our Cash Flow management.** [Full case study](https://www.sidetrade.com/case_study/veolia/) [Play Video](https://youtu.be/liNl3J89DAg) Biffa has been leveraging Sidetrade’s AI technology to move its Order-to-Cash processes from tactical to strategic. > *“Because of their market-leading AI technology, we felt that Sidetrade could really help the effectiveness of our operations.” – Richard Pike, CFO, Biffa.* [Full case study](/case_study/biffa/) [Play Video](https://youtu.be/G90ri-PH9os) DOCAPOSTE improves their commercial and financial performance with Sidetrade’s AI > Based on a history of millions of payment behaviors in their data pool, Sidetrade’s AI recommends the best action at the best time in order to maximize both our business and customer satisfaction. [Full case study](https://www.sidetrade.com/case_study/docaposte/) [Play Video](https://youtu.be/JB1FPLyn95Y) Tenth Revolution Group accelerates cash and reduces disputes with state-of-the-art collection technology > When we started with Sidetrade we had as much as £4.5m in disputes—we are now down to £0.8m. [Full case study](/case_study/tenth-revolution-group/) [Download Case study](/wp-content/uploads/2020/12/Tenth-Revolution-Group-_case-study.pdf) RANDSTAD partnered with Sidetrade to predict financial flows on the Sales-to-Cash cycle and optimize customer relationship > *The shared, real-time visibility of payment behaviour of our customers between Collections and the rest of our network is clearly a key factor in the optimal management of overdue payments.* [Full case study](/case_study/randstad/) [Download PDF](/wp-content/uploads/2020/07/Sidetrade-Randstad-casestudy-fv-EN.pdf) Groupe Leader incorporate Sidetrade solution to manage accounts receivable > Thanks to Sidetrade solution, we are targeting zero non-payments and a 10% reduction in our DSO. [Full case study](/case_study/groupe-leader/) [Download PDF](/wp-content/uploads/2020/07/Sidetrade-GroupeLeader-casestudy-fv-EN.pdf) World leader in manufacturing of innovative abrasive solutions gets support to digitally transform their Finance Department > Continuous benchmarking of our customers gives our associates an additional tool for the efficiency of their daily operations. [Full case study](/case_study/saint-gobain-abrasives/) [Download PDF](/wp-content/uploads/2020/06/Sidetrade-Saint-Gobain-Abrasives-pressrelease-fv-EN.pdf) Manutan partner with Sidetrade to predict financial flows on the Sales-to-Cash cycle and optimize customer relationship. > *The success of this project was immediate. Sidetrade won the support of all users. DSO has decreased by 8 days, generating over £5.3 million of additional cash.* [Full case study](/case_study/manutan/) [Download PDF](/wp-content/uploads/2020/06/Sidetrade-Manutan-casestudy-fv-EN.pdf) GEODIS WILSON partnered with Sidetrade to predict financial flows on the Sales-to-Cash cycle > Sidetrade Network seemed to be the most advanced solution on the market, as well as the most reliable and sustainable. [Full case study](/case_study/geodis/) [Download PDF](https://www.sidetrade.com/wp-content/uploads/2020/06/Sidetrade-Geodis-casestudy-fv-EN.pdf) Samworth Brothers increases visibility on Credit Management using Sidetrade > *The Digital Letter is automatically sent a couple of days before the payment is due, we use that a lot. I can see the history of every action for each customer and improve the performance management efficiency.* [Full case study](/case_study/samworth-brothers/) [Download PDF](/wp-content/uploads/2020/06/Case-Study-Samworth-Bros._compressed.pdf) Loxam improves efficiency, automation and customer satisfaction with Sidetrade Augmented Cash. > *Implementing Sidetrade delivered DSO gains of almost €20m. Augmented Cash is used by one in three staff across 600 locations worldwide.* [Full case study](https://www.sidetrade.com/case_study/loxam/) [Play Video](https://youtu.be/VU_PXYlXx0g) Viseo and Sidetrade Augmented Cash: Excellence and innovation in customer experience. > We’ve been able to slash our DSO by five days in less than five months and we’ve reduced receivables owing by over 90 days in record time. [Full case study](/case_study/viseo/) [Play Video](https://www.youtube.com/watch?v=Vwkl3sDyzww) Sidetrade supports Nespresso in the pursuit of its customer experience excellence. > Using Sidetrade’s outsourced cash collection service and their Augmented Cash application allowed us to significantly lower the average payment delays of our Business customers, while nurturing high-quality customer relationships with them. [Full case study](/case_study/nespresso/) [Play Video](https://youtu.be/08Wsnn0-ynw) [↑](#)